Every element of our process is a partnership. Choosing Webcom for your book printing and book binding needs means having full consultative support and access to a dedicated team of Account Executives, Customer Care Specialists, and Project Managers for every stage and every touchpoint of your project. Here’s a quick overview of your team and what your experience with us will look like.
Discovery & Strategy
Account Executive (AE)
Your AE is here to keep you informed about all our services and options, beginning with acquiring a deep understanding of your product requirements to helping you define the right solution. Their innovative approach to planning helps you optimize your inventory management and improve your bottom line.
Customer Care Specialist (CCS)
The CCS supports your AE and takes care of all administrative tasks related to your project such as quote submissions, verification of scheduling, and orders and coordination of FSC logo.
Project Manager (PM)
Your primary point of contact during the production cycle, the PM ensures your project is on time and on budget. Your PM sends approvals, tracks the status of the project, makes any last minute changes, schedules updates and oversees shipping.
Once books are printed and packed, Shipping Department will choose the best delivery service depending on the order’s size, weight and delivery speed requirements.
Want to Talk?
Find out if Webcom is the right partner to help your business.
We offer limited design services. If your title requires minor design changes or colour correction, our internal team of designers can help. In some cases extra charges may apply. Please consult your Account Executive to discuss your requirements.
We offer a variety of production schedules, from few days to few weeks, depending on your project requirements. Please let your Account Executive know what works for you, and we will take care of the rest.
Yes, we offer fulfillment solutions, so your customers never miss a sale due to out-of-stock inventory. If you do not have a warehouse or distributor, Webcom can provide storage and fulfilment solutions.
3480 Pharmacy Avenue
Telephone:(416) 496-1000 Toll-Free:1-800-665-9322
3480 Pharmacy Avenue